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Best Practices in Telehealth for Substance Use Disorder Providers
September 25, 2020 @ 1:00 pm - 2:00 pm
Given the current public health emergency, substance use disorder (SUD) treatment and recovery support providers have used viable alternatives to in-person service delivery. The use of technology through a web-based videoconferencing platform in a synchronous manner (often called telehealth or telemental health) offers one solution. Current research confirms high levels of patient satisfaction with behavioral health services delivered via videoconferencing, along with positive treatment outcomes. Most importantly, the skills and knowledge required for delivering treatment and recovery services through videoconferencing are different than those used for conducting business meetings online. Guidelines, resources, and training exist to help practitioners navigate using videoconferencing platforms to deliver treatment and recovery support services. A review of the research of videoconferencing and its efficacy will be presented along with access/links to resources and training opportunities to encourage skill development and adherence to privacy/ security and confidentiality issues. The Lecture Series will conclude with a panel discussion. This portion of the presentation will feature Los Angeles providers who will share lessons learned.
Objectives: At the end of this presentation, participants will be able to:
1) Identify three (3) ways in which telehealth technologies expand access and enhance Substance Use Disorder (SUD) treatment services.
2) Examine two (2) benefits of utilizing telehealth technologies to engage, assess, and support individuals who may require substance use disorder interventions.
3) Describe two (2) unique challenges of providing Substance Use Disorder (SUD) services via telehealth in comparison to conventional face-to-face treatment delivery.
4) Explore the cultural and linguistic barriers of access to and engagement with telehealth technologies.